Overview
- Easy Customer Management.
- Quick AMC, Per Call and Complaints management
- Call history logs
- Complaint resolution schedule
- Schedule service calls and complaints
- Efficient management of Service Call Reminder
- Product Maintenance Contract management
- Customer details, product purchase information record
- Works as a Warranty Manager and Reminder Software
Details
Developed to keep track of complete details related to all annual maintenance contracts, AMC Reporter, the AMC management software makes all data available in just one click. The AMC software takes care of annual maintenance contract, and also looks into complaint management, email, warranty management, call management and SMS –some very integral aspect of customer relationship management.
Besides these, you can also manage customer details, their product purchase information, warranty contract management and annual contractsin a much simpler way to save you hours of time and money. With this software, you can schedule jobs for your service engineers about service calls and complaints much more efficiently. Other features include managingannual maintenance contracts, preventive maintenance contracts, complaint service calls for all products that could have warranty contracts and needs regular servicing.
Why use AMC Reporter?Technicals
Hardware Requirements
OS : Windows 2000, Windows XP, Windows Vista, Windows 7
Processor : Pentium IV compatible or higher processor
Memory : 512 MB RAM
Disk Space : 100 MB
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